NEW TO KALEIDOSCOPE STUDIOS

  • Huge welcome!

    We are so glad you are interested in joining us.

    Here’s how to start:

    1. Create an account with our Walla booking software.

    2. Purchase the package that best suits your needs.

    3. Book that class you have your eyes on! Give us a call if you need help (509.200.3486) or come by the studio 15 minutes prior to the start of the class you would like to take.

    4. For an even smoother booking experience, download our Walla app. (Android users HERE.)

  • If you are new and needing help getting set up, we recommend 15 minutes early. Otherwise, please arrive 5-10 minutes early so that you can get your spot set up and access equipment if needed.

    • Arrive 10 minutes early so we can show you around.

    • Stop by the front desk when you arrive — we’ll take care of you.

    • Leave phones and personal items in a cubby to keep the studio space distraction-free.

    • Bring a water bottle. We offer mat rentals and spin shoe loaners if needed.

  • The quickest way to reach us is through our two way text line for fastest response. 509.200.3846

 

STUDIO CLASS PROCEDURES

  • Mat-based classes open for booking 14 days in advance.


    Ride classes open for booking 8 days in advance.

  • We offer an Monthly Membership, drop-in passes and class packs.

    Please take note that we are a cashless business.

  • Awesome! All memberships include guest passes.

    You’re also welcome to book a guest using a drop-in at the same time you reserve your own spot.

  • Join our waitlist!

    By doing so, you are agreeing that you can take class should you get in and may receive notice via email (+ text if you are opted in) as early as 45 mins before the class start time.

    You are also agreeing to the cancellation policy.

  • If the class you’d like to attend is full, we encourage you to join the waitlist. As spots open, they are automatically offered to the next person in line, and you’ll receive an email and text notification when you’ve been added to class.

    By joining the waitlist, you’re confirming that you’re able to attend if a spot becomes available. Please note you may be added to class and notified as little as 45 minutes before the scheduled start time.

    If your plans change after being added, please cancel your reservation promptly so the spot can be offered to someone else. Once you’ve been moved into class from the waitlist, our late cancel and no show policies apply.

  • Our classes often fill. If you can’t attend a reserved class, please release your spot as early as possible so another client can step in.

    You may cancel without penalty up to 9 hours before class time. At the 9-hour mark, the system automatically registers the booking as a late cancel.

    • Late cancel (under 9 hours): $10
    • No show: $20

    Example: For a 6:00am class, cancel by 8:59pm the night before.

    Thank you for helping us keep access fair and flowing for our entire community.

  • Available spots will be offered to waitlisted guests at the start of class.

    Please note that our lobby doors lock promptly at class start time. If you are running late, text us PRIOR to the start of class at 1 509-516-2720 and accommodations can be made dependent on staff availability and style of class.

  • Clients must be 14 years or older to participate in classes at Kaleidoscope.

    For safety reasons, minors may not be left unattended in the lobby during class. We appreciate your understanding.

 

MEMBERSHIP

  • Explore the full details of our Membership program HERE.

    Our best value is the Unlimited Membership, which includes unlimited access to all classes, two guest passes, and access to our Video On Demand library.

    Consistent class attendance delivers powerful benefits for your overall well-being and supports steady growth in your practice.

    We’re happy to answer any questions — just reach out.

  • We require a 2 month minimum commitment with an active credit or debit card.

  • We are happy to upgrade or downgrade your membership as needed.

  • To pause or cancel your membership, please email us at membership@kaleidoscope.yoga. All plan changes must be submitted in writing via email.

    Pauses
    • Requests must be made at least 3 business days in advance
    • Minimum pause duration: 30 days
    • Maximum pause time: 3 months per calendar year

    Cancellations
    • May be requested after the 2-month minimum commitment has been fulfilled
    • Must be submitted at least 3 business days prior to your next billing date

    Billing Date Changes
    • May be requested once per calendar year

    If you have questions about your membership, we’re happy to help.

  • All class purchases are final and non-refundable.

    If a membership payment has already been processed, your cancellation will become effective at the start of the next billing cycle.

STUDIO ETIQUETTE

  • Please arrive 5–10 minutes before class so you’re checked in, settled, and ready to begin without rush or stress. This is especially important for Ride, Sculpt, and Pilates classes, which require setup time.

    Kindly leave cell phones and electronic devices in the cubbies with your belongings. (Medical or work-related exceptions may be accommodated with staff approval.)

    Each class begins before the first movement. Our teachers intentionally set the tone of the room, and we invite you to enter with awareness and respect for the space being created. Conversation and connection are welcome before Ride, Sculpt, and Pilates classes; for yoga classes, please complete conversations before entering the studio to help preserve a calm environment.

  • Follow your instructor’s guidance. Modifications and advancements are always welcome — but please stay within the structure of the class rather than creating your own workout.

    Please keep conversations to a minimum during class out of respect for fellow students and your teacher.

  • Please double-check your space before leaving and take all belongings with you. Items left behind will be placed in lost and found and donated periodically if unclaimed.

Please contact us at membership@kaleidoscope.yoga with any additional questions.